Shipping policy
Shipping Policy
Effective Date: July 23, 2026
Thank you for shopping with ONEAL CLOSET.
Order Processing
Orders are typically processed within 2–5 business days after payment is received. During new product launches, sales, holidays, or other high-volume periods, processing times may be longer.
You will receive a confirmation email once your order has been placed and another notification with tracking information once your order has shipped.
Shipping Times
Estimated delivery times begin after your order has been processed.
- Standard Shipping (U.S.): 3–7 business days
- Delivery times may vary depending on your location and the shipping carrier.
Shipping estimates are not guaranteed and may be affected by weather, holidays, or carrier delays.
Shipping Rates
Shipping costs are calculated at checkout based on your order and delivery location.
Order Tracking
Once your order has shipped, you will receive a tracking number via email or SMS (if you have opted in to receive text updates).
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. ONEAL CLOSET is not responsible for delays, lost packages, or additional shipping charges resulting from incorrect or incomplete addresses.
If you notice an error in your shipping address, please contact us as soon as possible. We cannot guarantee changes once an order has been processed.
Lost or Stolen Packages
Once a package has been marked as delivered by the shipping carrier, ONEAL CLOSET is not responsible for lost or stolen packages. If your package is lost in transit, please contact the shipping carrier first. If you need additional assistance, feel free to contact us.
International Shipping
At this time, ONEAL CLOSET ships within the United States only. If international shipping becomes available, this policy will be updated.
Questions
If you have any questions about your shipment or order, please contact us through the contact information provided on our website.